Talented and accomplished Technical Support Management Professional with 5+ years of success in leading and developing strong Technical Support and Sustaining Engineering organization.
• Experienced in delivering cost saving through operational improvement as well as mission critical projects on time and under budget.
• Proven ability to manage multiple projects and priorities concurrently.
• Team leader with interpersonal skills to work at all level of an organization and demonstrated ability to build strong working relationships with coworkers.
• Ability to identify, analyze and solve issues to increase customer satisfaction and product quality.
• Working knowledge of Six Sigma
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