Personal Information
Organization / Workplace
Hyderabad Area, India India
Occupation
SMC Engineer
Industry
Technology / Software / Internet
Website
http://techazo.blogspot.comAbout
Act as a single point of contact for phone calls and emails from multiple customers regarding IT issues and queries
1st and 2nd line support - troubleshooting of IT related problems and basic network issues.
Windows Server (up to 2008) installation and troubleshooting with Group Policy, PowerShell automation experience and Active Directory, DNS, DHCP server role management.
Exchange Server administration and troubleshooting. Creating mailboxes, address lists and public folders, modifying mailbox permissions, monitoring mail flow and connectivity. Some migration work (Exchange 2003 2010).
Cisco Call Manager and Cisco Gateway administration experience, creating ...
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