飦� Act as a single point of contact for phone calls and emails from multiple customers regarding IT issues and queries
飦� 1st and 2nd line support - troubleshooting of IT related problems and basic network issues.
飦� Windows Server (up to 2008) installation and troubleshooting with Group Policy, PowerShell automation experience and Active Directory, DNS, DHCP server role management.
飦� Exchange Server administration and troubleshooting. Creating mailboxes, address lists and public folders, modifying mailbox permissions, monitoring mail flow and connectivity. Some migration work (Exchange 2003 鈥� 2010).
飦� Cisco Call Manager and Cisco Gateway administration experience, creating ...
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