17 years familiarity with reference sources, circulation procedures, interlibrary loan courier processes such as MOBIUS, customized database software such as SIRSI, Millennium, TLC, OCLC, MOBIUS, and standard office software, such as Survey Monkey, Microsoft Excel, Access, and Word, as well as others.
Implemented Web 2.0 tools in both public and academic library settings
Proven Project Planning, Project Management
Supervisory experience
Record of high customer satisfaction and positive contribution to both public and academic library strategic plans
Experience with working under department time and production constraints
Exceptional skills in customer interface, intern
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