Personal Information
Organization / Workplace
Madrid Area, Spain Spain
Occupation
Global SW License Keys - Manager
Industry
Technology / Software / Internet
About
The First Line Manager role focuses on four main areas:
- Ensure Business targets are met and enterprise strategy is followed
- Enable teams by removing obstacles and non-added value activities and foster an innovative mind-set
- Keep a high customer satisfaction standard
- Develop people and teams.
A number of the key tasks for this role include:
- Simplify complex goals and helps individuals and team to align priorities with IBM's strategic direction.
- Accept accountability for business results including meeting SLAs, customer satisfaction, productivity, financial, and other business measurements.
- Foster teamwork and inclusion across organizations, cultures and geographies
- Coach ...
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