The First Line Manager role focuses on four main areas:
- Ensure Business targets are met and enterprise strategy is followed
- Enable teams by removing obstacles and non-added value activities and foster an innovative mind-set
- Keep a high customer satisfaction standard
- Develop people and teams.
A number of the key tasks for this role include:
- Simplify complex goals and helps individuals and team to align priorities with IBM's strategic direction.
- Accept accountability for business results including meeting SLAs, customer satisfaction, productivity, financial, and other business measurements.
- Foster teamwork and inclusion across organizations, cultures and geographies
- Coach ...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
