My training is in experimental/cognitive research, evaluation and statistical analysis. Since 1998, I have taken these skills and applied them to both the product design arena (software design) and the educational/university environment (teaching human factors courses and conducting applied research).
In my current position, I am responsible for developing user research/usability program for our various business verticals. I am also developing research approaches to support more iterative and agile development processes within our organization. Our goal is to develop digital experiences for our consumers, informed by research that meet user needs and make the healthcare process easier ...
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