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Personal Information
Organization / Workplace
Poznan, Greater Poland District, Poland Poland
Occupation
Research & Market Analysis Manager at Raben Group
Industry
Logistics / Supply Chain
Website
About
I am a marketing professional who specialises in market researches. My main area of interest as a Research and Market Analysis Manager in Raben Group, an European logistics provider, are customer satisfaction, experience and loyalty with particular emphasis on Net Promoter System. I do my best to make everyone understand that NPS is more than just another metric. I believe that earning of customers loyalty is better, more important and more profitable in long-term than getting new contracts one by one. My mission is to make people realise that we should treat others in the same way we would like to be treated. This golden rule will work just fine in private as well as in professional l...
Contact Details

Presentations(5)Ìý

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CRM - przewidywanie potrzeb klientów
CRM - przewidywanie potrzeb klientówCRM - przewidywanie potrzeb klientów
CRM - przewidywanie potrzeb klientów
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Raben Group - general short presentation
Raben Group - general short presentationRaben Group - general short presentation
Raben Group - general short presentation
Ìý
Jak skutecznie zbadać poziom satysfakcji kllienta
Jak skutecznie zbadać poziom satysfakcji kllientaJak skutecznie zbadać poziom satysfakcji kllienta
Jak skutecznie zbadać poziom satysfakcji kllienta
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Documents(2)Ìý

Czego pragnÄ… klienci
Czego pragnÄ… klienciCzego pragnÄ… klienci
Czego pragnÄ… klienci
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Badać czy nie badać, oto jest pytanie
Badać czy nie badać, oto jest pytanieBadać czy nie badać, oto jest pytanie
Badać czy nie badać, oto jest pytanie
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