Lead the User Experience team within the Digital COE department. Managing a group of 12+ user experience professionals to define all UI/UX for clients' digital channels.
鈥� Define and maintain User Experience Strategy and Vision while being a key advocate not only internally but externally.
鈥� Direct and grow the team by providing direction and support for producers, usability experts, analysts, researchers and interaction designers.
鈥� Increase productivity and ensure continuous improvement to departmental processes and agility while introducing new tools and methodologies.
鈥� Participate in the development of digital solutions in support of business objectives.
鈥� Ensure the evol...
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