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Kevin Holtz is a manager of people and processes focused on improving efficiency and effectiveness through organization. He has over 20 years of experience in store management and leadership roles at Sports Authority, where he consistently achieved top metrics including reducing stock time by 30%, customer service scores over 75%, and audit scores over 92%. Holtz is skilled in store management, customer service, sales, team building, and strategic planning. He has a track record of developing talent, promoting associates to higher positions, and training new managers.
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Este documento presenta una revisi坦n de las fuentes documentales y representaciones iconogr叩ficas del juego de la "gallina ciega". Se menciona que sus or鱈genes se remontan a ritos antiguos y que ha sido documentado desde el siglo XIII. El juego se ha practicado en diversas culturas como la francesa, donde se relaciona con la historia de un caballero ciego. Tambi辿n se incluyen descripciones del juego en el contexto colombiano y reflexiones sobre el papel del juego en el desarrollo infantil y laEscritores Salvadore単os (Miguel ngel Chinchilla, Alberto Masferrer y David E...Ervin Oswaldo Rosales Urrutia
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- 1. Kevin Holtz kevindholtz@hotmail.com https://www.linkedin.com/in/kevin-holtz Crystal Lake, IL 60012 (815) 451-2493 Manager of People and Processes Career Profile Store manager focused on improving and streamlining company practices. Utilizing my organization skills to improve efficiency and effectiveness. Relentless focus on key metrics and competencies. Training and developing associates to next level. Implementing and ensuring correct behaviors are in place to increase sales Key accomplishments include: Reduced stock time by 30%, Customer service score of 75%, Top two store in district on all metrics, Created Excel tracking used by several districts, Audit scores 92%-96%, Raised the SCALES score from 45pts to 120pts. Core Competencies Store Management Customer Service Sales Team Building Merchandising Strategic Planning Leadership Visual Merchandising Time Management Driving Results Inventory Management Microsoft Excel Sports Authority - Glendale, WI February 2016 July 2016 Store Manager (GM) Responsible for all operations of a $7.5 million store Raised ECP sales from 3.1% to a 9.6% attach rate Increased customer service score from 62% to 75% Developed, trained and promoted 4 people to higher manager positions, including two associates to Co-Manager Improved rewards card conversions from 32% to 42% During very stressful times received 100% of store closing bonus for operational and sales excellence Responsible for 5 managers and 30 associates Sports Authority - Northbrook, IL August 2014 February 2016 Store Manager (GM) Responsible for all operations of a $2.5 million store Achieved a score of 120pts from previous score of 45pts. Top two in all measurable metrics Promoted three people to higher manager positions including one to store manager Created and implemented new receiving process for fright Achieved a 3 month score of 80% for customer service Raised ECP sales from 0% to a 11.3% attach rate Responsible for 3 managers and 15 associates
- 2. Sports Authority (West) Crystal Lake, IL October 2013 August 2014 SLTL Manager Responsible for the apparel and footwear departments in a $5.8 million store Reduced aged and clearance merchandise from 11.2% to 3.1% Trained one associate to a manager and two associates to leads Winner of the Big Foot competition Created Excel tracking used by several districts Sports Authority Vernon Hills, IL July 2012 - October 2013 Operations / SLTL Manager Responsible for the Operation, apparel and footwear departments in a $7.8 million store Audit results all higher than 92% with a high score of 98.6% Implemented my receiving process to reduce time by 30% Saved 1000s of dollars by reducing mismates from 275 units to 3 Sports Authority (East) Crystal Lake, IL October 2004 July 2012 Assistant Store Manager Responsible for all operations of a $8 million store Responsible for the training new managers including one district manager Developed program to track and analyze the audits for the entire distinct While in my position I have been able to develop two managers to higher levels within the company. I have also promoted three leads to managers. Sports Authority (East) Crystal Lake, IL October 2001- October 2004 Hardlines Manager Responsible for all hard good departments Promoted five associates to leads Created and developed new freight plan to reduce stock time by 30% Part of new store opening. Opened store 5 days early Sports Authority (West) Crystal Lake, IL May 1999- October 2001 Hardlines Manager Responsible for all hard good departments Increased department sales by 20% Trained three associates to leads Employee of the month two times Education and Certificates McHenry County College, Crystal Lake, IL Primerica University, Naperville, IL. 1 yr certified PFA
- 3. Activities and Organizations Sky High Volleyball Coach, Member of Harvest Bible Chapel Director High Five, Harvest Kids and Harvest Students Group Leader