For over 20 years, my focus has been on excellent Customer Experiences in the online business space working in a broad set of industries. From product management and ebusiness architecture to interactive marketing and interface design, my strategic view of online business challenges and solutions paired with my ability to creatively solve problems and address needs at a tactical level provides the experience needed to not only adapt to the changing business landscape but to innovate effectively.
I believe stellar customer experience extends well beyond knowing your target market and creating consistent omni-channel messaging and experiences. It involves truly understanding customers need...
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user interfacekristin colieruxuser experiencesurprise and delight
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