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Kolkata Area, India India

Assistant Manager - Customer Relations at Pearson India

Education

 A qualified individual having gained a rich & extensive experience of over 10 years in Customer Support Operations as well as Training & Development.  Demonstrated competence in interfacing with clients for ascertaining requirements and delivering appropriate solutions to their queries.  Comprehensive experience in cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing business and corporate goals.  Resourceful in delivering cost-effective, quality service in order to retain customers and increase profitability.  An enterprising individual with strong analytical, problem solving & organisational abilities. Specialities:...