![Health job question solution 2016 [www.onlinebcs.com]](https://cdn.slidesharecdn.com/ss_thumbnails/healthjobquestionsolution2016www-211209041205-thumbnail.jpg?width=560&fit=bounds)
More Related Content
What's hot (20)
Similar to Datalot's DialDrive (20)
Recently uploaded (20)
Datalot's DialDrive
- 1. The future of phone sales technology. DIALDRIVE
- 2. AGENDA Presentation About Datalot DialDrive solution overview Demo Use Cases Our Process
- 3. Datalot is the leader in technology for web and mobile customer acquisition. We are a team of online marketing professionals and technologists who have been changing how companies connect with customers for more than 10 years. About Us
- 4. DIALDRIVE is Overview A revolutionary cloud-based contact center platform. The first end-to-end phone platform for web and mobile marketing. A marketplace for purchasing qualified live outbound or inbound phone calls.
- 5. Lead Acquisition Phone Number Provisioning Outbound Dialing Inbound Call Routing Agent Performance Analytics Client Call Distribution CRM Integration Features Everything you need in one application.
- 6. Agent Experience Agents can go on or offline with the flip of a switch. Call history always available for agent records. Agent stats available up top stating time online today, calls per hour, calls, transfers, and transfer rate. Agent Experience
- 7. Agent Experience Reduces call-handling time. Seamlessly transfers customer information to your agents dashboard. Minimal training involved. Simply plugin youre headset, open a browser, login and flip the switch to start taking calls! Real-time stats. Call history always available for the agent. Quick wrap-up. Quick wrap-up wizard insures all data is captured & allows agent to get back online fast! Includes dynamic leaderboards. Promotes a fun and competitive work environment.
- 8. Agent Experience Agents can go on or offline with the flip of a switch. Call history always available for agent records. Agent stats available up top stating time online today, calls per hour, calls, transfers, and transfer rate. Create Campaigns
- 9. Multiple configuration options. Agent script building, IVR Handler Set-Up, and phone number provisioning. Custom call routing. Ability to specify call routing based on your prioritizations and agent skills. Four dialing modes. Preview, Power, Predictive, and TCPA. Robust Predictive dialing. Specify call frequency, max attempts, and abandon monitory. Campaign Set Up
- 10. Agent Experience Agents can go on or offline with the flip of a switch. Call history always available for agent records. Agent stats available up top stating time online today, calls per hour, calls, transfers, and transfer rate. On Demand Calls
- 11. Completely self-service. Simple ON/OFF switch. 100% on demand call buying platform! Flexible options. Set schedules and concurrency caps to automate your call flow and only receive calls when you want them. Tracking your progress. See live calls and recent call history with optional call recordings. Call Buying On Demand
- 12. Agent Experience Agents can go on or offline with the flip of a switch. Call history always available for agent records. Agent stats available up top stating time online today, calls per hour, calls, transfers, and transfer rate. Analytics
- 13. Run a more efficient & effective contact center. Make informed business decisions based on in-depth data analytics. Drive more business. Tweak campaign settings based on trends and overall campaign statistics. Train agents. Share top performing recordings with other agents through a unique URL. Analytics & Reporting
- 14. Limitless possibilities. USE CASES Agent Call Performance
- 15. USE CASES Live Call Stats by Agent
- 16. Limitless possibilities. USE CASES Campaign Summary
- 17. Limitless possibilities. USE CASES Live Call Stats by Time
- 18. Limitless possibilities. USE CASES Call Reporting
- 19. Limitless possibilities. USE CASES Call Reporting
- 21. INDEPENDENT AGENCY Use Case Build your own agency from the ground up by allowing employees to plug into a full-service cloud based platform Customize and control agent/employee filters on all levels, including source, geo, time of day, etc. IE : INSURANCE AGENCIES, MORTGAGE BROKERS
- 22. REGIONAL SERVICE NETWORK Use Case Provide a self-service infrastructure to your local/regional clients and service providers. Individual accounts can be given control to manage call flow, track historical data, and manage their funds all through their unique logins Gives clients the ability to dictate their call/lead flow while limiting management time IE: WINDOW REPAIR CO., LOCKSMITHS, PLUMBERS
- 23. MOBILE MARKETING Use Case providinpay-per call solutions to clients and publishers. Provide best-in-class solutions for keyword-level ringpools, dynamic number provisioning, IVR menu tree building, skills-based routing, and more. Easily manage turnkey pay-per-call campaigns for clients and publishers. IE: PAY-PER-CALL AD NETWORKS, MOBILE AD AGENCIES
- 24. 1. Hardware. Need hardware? If so, we can rent your org Google Chomeboxes. 2. Configure. We will configure your initial script, campaign, and assist with integrating your existing CRM. 3. Train. Your dedicated Account Manager will provide remote training with an overview of DialDrive best practices. 4. Start Dialing! Our Process
- 25. Margo Dayal SaaS Business Development Manager Ready to Start Dialing? MDayal@Datalot.com