Personal Information
Organization / Workplace
Toronto, Canada Area Canada
Occupation
Senior Technology Leader, delivering client-centric solutions that drive engagement and brand loyalty.
Industry
Technology / Software / Internet
Website
http://www.markorlan.comAbout
I'm a Senior Technology and Marketing Leader committed to enabling great customer experiences. I have had measurable success developing and executing customer-centric programs for clients in the travel & hospitality, financial, healthcare, telecommunications, higher education, and retail sectors. Past clients include: BMO Financial, Canada Post, Rogers, Timberland, Holt Renfrew, Kimberly-Clark, Loblaws, Standard & Poor's, Iron Mountain, Air Canada, Canadian Tire, Caesars Windsor. I have direct experience with multiple customer channels – store/branch, corporate, call centre, focus group, surveys (web & IVR), social media, mobile.
I believe...:
We can only hope to differentiate our organ...
Contact Details