Ongoing professional goal to help businesses develop a client centric approach to client service, business development and branding - building on a proven ability to:
* Work with senior executives to understand their business issues and shape programmes of work to help them achieve their strategic business objectives
* Gain client insights using in-depth research and analytical capabilities based on extensive experience of qualitative research methods and surveys (having completed face-to-face or telephone interviews with over 300 senior executives and civil servants from a range of sectors)
* Provide client feedback in a way that enables service teams to improve: client relationship an...
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