Matthew is a Director with PwC Consulting. He is a strategist and specialises in the visioning, inception and planning of Digital transformation programmes which exploit new technology capabilities (such as Analytics, Social and Cloud Services). Matthew has 19 years鈥� experience, and for the majority of this time he has been conceiving and delivering customer insight, CRM and analytics programmes.
Matthew has worked across the Telecommunications, Media, Financial Services, Retail, Government, Transport and Automotive sectors. This has typically been to solve 鈥楤usiness-to-Consumer鈥� (B2C) issues including improving customer engagement; increasing an organisation鈥檚 share of the cust...
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