Passionate professional on presales, design and delivering best in class Customer Experience solutions which leverage on convergence of voice, multimedia and digital channels.
Mainly active on Telco, Financial and Energy/Utilities markets, as Project Manager I take responsibility to drive the customer from business analysis, requirements consolidation up to project's roll-out.
Specialities:
鈥� 鈥淐an-Do鈥� problem solving attitude with analytical ability to quickly understand the "big picture"
鈥� Ability to discuss solutions for capacity and operations based requirements.
鈥� Ability to effectively communicate with technical and non-technical staff at all levels, including C-level exec...
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