Optimizing call center operations and total quality performance through proven expertise in effective process implementation, hands-on leadership, and profit-driven budget management.
Executive Summary
A highly experienced international Operations Director who delivers repeated success in structuring high-performing call center management and staff, streamlining processes, identifying deficiencies, and developing innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings. Delivering more than 12 years of measurable accomplishments contributing to profitable call centers with well-trained and motivated support team...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
