鈥� Innovative and articulate Technical Support Professional with over 14 years of work history working in help desk, IT support and networking environment.
鈥� Strong knowledge of support desk software and ticket tracking systems.
鈥� Excellent communicator (written and oral), capable of explaining complex technical issues quickly and easily, ensuring timely resolution of problems.
鈥� Install, configure and maintain software applications, operating systems, administration and network monitoring.
鈥� Diagnose and repair internet service. LAN networks, wireless and email failures.
鈥� Manage migrations of major business applications.
鈥� Oversee backup and recovery of critical data.
鈥� ...
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