Personal Information
Organization / Workplace
Dresden Area, Germany, Deutschland (Germany) Germany
Industry
Technology / Software / Internet
Website
About
Spectos is an independent Market Research & Technology
Institute. Founded in 2001 in Dresden, Germany, by Niels Delater, Spectos has been providing industry leaders with individual solutions for decades.
At Spectos, we believe that real progress comes from continuous effort day by day. It starts with understanding
processes and operations from the customer’s perspective, as well as not only listening to, but learning from the voice of the customer.
The Spectos team has been successfully supporting clients around the world for over a decade for performance management.
Contact Details
Tags
enterprise feedback management
customer experience
feedback management
service quality
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en13850
feedback
customer satisfaction
laufzeitenmessung
en 14534
en 13850
kundenzufriedenheit
kundenfeedback
feedback management system
postal services
service monitoring
smart city
technology
big data
measurement
monitoring
improve service quality
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feedback fragebogen
service qualiät
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postdienstleistungen
postalische dienstleistungen
umfrage erstellen
fragebogen erstellen
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