鈥� Worked as a developer and Production support Lead.
鈥� Currently working as an onsite Production Support Lead managing multiple backend processing projects.
鈥� Main Expertise is in back end processing Java, SQL, Tibco and Unix.
鈥� As part of Production support, involved in leading problem analysis, data validation analysis and data Quality checks.
鈥� Good knowledge of ITIL framework 鈥� Change Management, Incident Management, Problem Management, Configuration Management.
鈥� Strong Communication skills - Involved in coordinating incident calls, problem analysis, planning, scheduling, requirement gathering, gap analysis, risk analysis, effort estimation etc.
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