鈥� Level 2 technical support for Cisco Unified Communication (Voice/Video)
鈥� Troubleshoot, Identify and Resolve all VoIP & IPT related incidents over different technologies/Vendors:
-Cisco Unified Communications Manager
-Cisco Unity Connection
-Cisco Unified Presence Server
-Cisco Unified Attendant Console
-Cisco Unified Contact Center Solutions
-Cisco IOS Platforms
-Cisco Video Solutions (Telepresence)
-Right Fax Server
-Cycos mrs Messaging Server
鈥� Document all troubleshooting and provide regular updates for all actions executed to solve customer鈥檚 incidents via electronic case management system.
鈥� Keep management informed of any major customer or network faults.
鈥� Activa...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
