Pamela's Resume
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Pamela DeVose is a customer service representative with over 15 years of experience in call center environments. She has a proven track record of resolving high volumes of customer inquiries and consistently meeting performance benchmarks. DeVose is skilled in building relationships, resolving complex issues, and finding solutions to achieve win-win outcomes. Her previous roles include handling customer service, billing questions, and sales at Sprint/Nextel and MCI Worldcom. DeVose prides herself on providing excellent customer service and earning top ratings and recognition from her previous employers.
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Raymond Collazo is a senior customer service manager and production scheduler professional with over 19 years of experience in direct mail. He has a track record of exceeding customer expectations and improving bottom line results. Collazo leads and builds customer-focused teams to ensure exemplary customer service and compliance with company policies. He is a tenacious communicator who has established a loyal long-term customer base. Collazo's areas of expertise include strong customer service, problem solving, and account management skills. He is currently seeking new opportunities to continue utilizing his leadership and customer service experience.ELIZABETH CASSEDY RESUME
ELIZABETH CASSEDY RESUMELiz Cassedy
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Elizabeth Cassedy is a customer service representative with over 10 years of experience in fast-paced call centers. She has a proven track record of handling high call volumes, providing excellent customer service, and resolving issues. Her background includes roles at multiple companies where she received high performance ratings. She is proficient in various computer systems and has strong communication and problem-solving skills.Nmurray2015 (1)
Nmurray2015 (1)Nephteria Murray
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The document provides a summary of Nephteria Murray's career experience and qualifications for a customer service role. It includes her contact information, a career overview highlighting over 5 years of customer service and administrative support experience, core strengths relevant to customer service, accomplishments in roles providing customer assistance and administrative duties, work experience in various customer service roles over 10 years in industries such as insurance, telecommunications, and hospitality, and educational background including pursuing a Business Entrepreneurship degree from Ashford University.Cynthia Lowe Resume 1 (1)
Cynthia Lowe Resume 1 (1)Cindy Lowe
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Cynthia Lowe is a customer service supervisor with over 15 years of experience in call center environments. She has a strong track record of training staff, managing workflow, and exceeding quality service goals to inspire high morale and productivity. Her skills include customer service, problem solving, leadership, software proficiency, and process improvement.Resume-January 2016
Resume-January 2016Necole Davis
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N. Davis is a dedicated and organized business professional with over 20 years of experience in customer service, office administration, and human resources. She has a proven track record of quickly learning new skills and adapting to changing priorities and environments. Her technical abilities, problem-solving expertise, and strong communication skills allow her to efficiently handle stressful situations and meet deadlines. She is looking to leverage her education in business management and human resources into a new opportunity.Pete's Final Resume
Pete's Final ResumePeter McKenney, MBA
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Peter McKenney has over 10 years of experience working with people of all ages through various roles in education, social services, and customer service. He has a Masters in Organizational Development and Business Administration. McKenney has strong interpersonal and problem solving skills and is experienced in building relationships, effective communication, and teamwork. Currently he works as a Case Manager providing customer service and assisting clients.YERI TIMIPUA RICHARD
YERI TIMIPUA RICHARDRichard Yeri
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Timipua Yeri seeks a customer service position where they can utilize their 3 years of experience in telecommunications customer service and retention. They have a degree in civil engineering and various customer service and project management certifications. Their experience includes resolving 500 customer inquiries per week, implementing a new sales strategy that increased sales, and helping a previous employer attain the highest customer service ratings.Concita Bell Resume 2016.5
Concita Bell Resume 2016.5Concita Bell
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This document is a resume for Concita L Bell, who has 20 years of experience in customer service and call center roles in the healthcare industry. She currently works as a Healthcare/Customer Service Specialist and has held positions such as Customer Service Representative, Assistant Manager, and Insurance Collector. Bell has strong computer, communication, and customer service skills and seeks to utilize her experience delivering strategic solutions and managing teams and operations.Official Resume
Official ResumeYadira Corona
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This document contains a summary and work history of ONAYADIRA MARGARITA COR. The summary highlights her customer service and administrative skills along with her communication abilities. Her work experience includes roles in customer service, shipping/receiving, sales, inventory management, and front end management for various companies between 2006-2016. She seeks a responsible position where she can utilize her skills to contribute to an organization's goals while advancing her own career.Resume+7 (1)
Resume+7 (1)Gabriella Wyman
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The document provides a summary, contact information, and work history for Gabriella D. Wyman, who has experience in customer service management, bookstore management, and administrative and clerical roles. She has over 15 years of experience in customer service, team management, and administrative support. Her experience includes roles at Novitex/Bank of America, Chase Bank, Macy's, Fountain Pen Christian Store, Walmart, and Sears.client customer services
client customer servicesGabriella Wyman
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The document provides a summary, contact information, and work history for Gabriella D. Wyman, who has experience in customer service management, bookstore management, and administrative and clerical roles. She has over 15 years of experience in customer service, management, administrative support, and retail. Her experience includes managing teams, improving operational efficiency, and increasing customer satisfaction.Cherrish Admissions Resume 2014
Cherrish Admissions Resume 2014Cherrish Serrato
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Cherrish Serrato has over 10 years of experience in customer service, sales, and admissions roles. She is currently an Admissions Representative at North West College, where she has assisted hundreds of students in furthering their education. Prior to that, she worked in customer service and sales roles at ARS/Rescue Rooter and Advanced Access, where she excelled at building customer satisfaction and loyalty. She is motivated to find a permanent position where she can apply her strong interpersonal, organizational, and computer skills.Cedric Bookhart Resume 1 (1)
Cedric Bookhart Resume 1 (1)cedric bookhart
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Cedric Bookhart is a customer service representative with strong organizational, communication, and problem-solving skills. He has over 5 years of experience in customer service roles handling inbound calls, processing customer information, resolving issues, and meeting sales targets. His past roles include providing navigation assistance, collecting feedback to improve processes, and generating reports. He is proficient in call center systems and strives to deliver excellent customer satisfaction.Ed's Resume`002
Ed's Resume`002Edward Litman
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- Edward Litman has over 20 years of experience providing excellent customer service in call center environments for utilities and insurance companies.
- He is skilled in resolving complex customer issues, building relationships, and finding creative solutions to problems.
- Litman's most recent role was as a Care Coordinator, where he handled a high volume of customer calls and consistently met performance goals while providing exceptional customer service.Neeve (1)
Neeve (1)Neeve Reddick
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Neeve Reddick is applying for an open position and has included her resume. She has over 20 years of experience in recruiting, customer service management, performance support, and developmental training. Her background includes positions in staffing, administrative support, small business ownership, operations management, customer service, and training for companies like Spherion Staffing, CIGNA Healthcare, AT&T Broadband, and Corcoran Unified School District. She believes her skills and experience would make her a great asset to the organization.Sabir CV - Copy
Sabir CV - Copysabir khan
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Sabir Khan is a Pakistani national with over 6 years of experience in customer service roles within call centers. He has extensive experience handling high volumes of customer inquiries via phone as well as outbound sales calls to promote new products and services. Khan has a proven track record of resolving complex customer issues, meeting performance targets, and receiving high satisfaction ratings and awards for his work. He is seeking a new customer service role that utilizes his communication, problem-solving and data entry skills.M.Hedgepeth Resume 2016 1
M.Hedgepeth Resume 2016 1maurice hedgepeth
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Maurice Hedgepeth has over 30 years of experience in customer service roles. He has a track record of effectively managing customer service teams and resolving customer issues. His skills include strong communication, problem solving, and workflow management. Currently he is an Administrative Coordinator for the City of Houston Benefits Division where he investigates benefits inquiries, ensures quality customer service, and manages team productivity.kevresume
kevresumeKevin Jones
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Kevin Jones has over 10 years of experience providing excellent customer service. He has a proven track record of handling customer complaints, building relationships, and resolving complex issues. His previous roles include customer service representative roles at Lakeview Camp and Retreat and Baylor Hospital, where he received high performance ratings and helped the organizations achieve top customer service scores. He has strong skills in customer service, leadership, complaint resolution, organization, and mentoring.Resume.JamieCabrinha
Resume.JamieCabrinhaJamie Cabrinha
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Jamie Cabrinha has over 30 years of experience in operations management, customer service, sales, and recruiting roles. She has a proven track record of successfully managing teams and projects, resolving customer issues, negotiating solutions, and cultivating strong business relationships. Her technical skills include Microsoft Office, CRM systems, and inventory management.Pamela's Resume
- 1. Pamela DeVose 1444 Kingston Ave #K. Norfolk, VA.23503 Cell: (757) 449-6085 zoedevose@hotmail.com Customer Service Rep / 15+ Years Experience in Call Center Settings Polished, professional customer service rep offering: 15+ years of experience providing customer support in busy call center environments for wireless and landline communications. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Experience Customer Service Representative Sept 2000-June 13, 2014, Sprint/Nextel, Hampton, Va. Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in Security Plus, new business, immediate supervisors as well as Dept. managers. Key Accomplishments: Managed a high-volume workload within a deadline-driven environment. Resolved an average of 500+ inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume). Became the lead go-to person for new reps and particularly challenging calls as one of the companys primary mentors/trainers of both new and established employees. Helped company attain the highest customer service ratings (as determined by external auditors) -- earned high marks in all categories including communication skills, listening skills, problem resolution and politeness. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity. Traveled with the Company as a Subject Matter Expert. Contributed to the Success of the RAD DEPT. Customer Service Agent Sept 1996-Sept 2000-, MCI WORLD COM, Newport News, Va. Handled incoming /outgoing calls from Land Line Customers, responding to inquiries, resolving problems and correcting billing errors. Provided quotes and service features for home and office . Used consultative selling techniques to provide leads for new customers. Key Accomplishments: Recognized as top 10 Customer Service Rep (out of 20+ reps on team). Ranking was based on accuracy, customer service, duration of calls and deactivations quotas.
- 2. Education Aug, 1993-May, 1996, Norfolk State University, Norfolk, Va. Studied Nursing/Health information Management: Basic studies such as Anatomy, Science, Chemistry. Sept,1979-June-1982 Phoebus High School, Hampton , Va. Skills Skill Name Skill Level Last Used/Experience Customer Service Expert Currently used/15+ years Call Center Service Operations Expert Currently used/15+ years Complaint Handling / Dispute Resolution Expert Currently used/15+ years Sales Expert Currently used/15+ years Data Entry / Records Management Expert Currently used/15+ years Multiline Phone Use Expert Currently used/15+ years MS Word, Excel and Access Intermediate Currently used/15+ years Additional Information Willing to relocate Willing to travel up to 25% of the time