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Sydney Area, Australia Australia

Training Specialist at MYOB

Accounting / Auditing

Training: Session Delivery Ten years experience delivering corporate training on soft skills, products, technical, and business processes. Target audience: Management, Customer Service, Sales, Administrators, Academics (individual and groups). Topics: CRM, SharePoint, POS, Reports, Finance, Sales and product features, Customer Service, Event Management. Technical Writing Developed manuals, presentations, TNA, business requirements, processes and strategies. Technical Support Provided second and third level support both on the phone (Service Desk) and in person (“Go Live” days) Software Consulting and Administration Built systems’ configuration according to clients’ specifications