Personal Information
Organization / Workplace
Sydney Area, Australia Australia
Occupation
Training Specialist at MYOB
Industry
Accounting / Auditing
About
Training: Session Delivery
Ten years experience delivering corporate training on soft skills, products, technical, and business processes.
Target audience: Management, Customer Service, Sales, Administrators, Academics (individual and groups).
Topics: CRM, SharePoint, POS, Reports, Finance, Sales and product features, Customer Service, Event Management.
Technical Writing
Developed manuals, presentations, TNA, business requirements, processes and strategies.
Technical Support
Provided second and third level support both on the phone (Service Desk) and in person (Go Live days)
Software Consulting and Administration
Built systems configuration according to clients specifications
Contact Details
Users following Paolo Coniglio