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District Prague-West, Czech Republic Czech Republic

experienced business developer at direct marketing and customer care and BPO at Unicall Central and Eastern Europe

Presentations / Communications

Business developer with broad experience in all aspects of business processes´ outsourcing. Customer service, retention, collection, sales, back office. Direct experience with utilities, finance&insurance, telco, internet, non-profit and FMCG. Focus on prospecting, networking, negotiation, client acquisition, project launching, project running. Specialties: Call centres - inbound, outbound, back office; Sales couriers - for higher conversion; Door-to-door - with incorporated Quality assurance