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Top 5 Lessons Learnt as a Director at Coca Cola and How When Applied Can Drive Revenue in Your Business - The Entourage
2014 息 Think To Act 2
2014 息 Think To Act 3
3 Things You Want
2014 息 Think To Act 4
5 Key Lessons
2014 息 Think To Act 5
Where are youheaded?
2014 息 Think To Act 6
Coca-Cola Learnings
Plan on a page
 Say NO
 Use of external experts
 Know competitors
 Where do you make
money
 Tracking and reporting
2014 息 Think To Act 7
Practical Example
2014 息 Think To Act 8
Where areyour clientsheaded?
2014 息 Think To Act 9
Coca-Cola Learnings
 Deep understanding of how they measure success,
motivations, fears, frustrations, desires, pain points
etc.
 Coke is the same product sold in different
occasions, channels, brands, packs and price
points
 Focus groups
2014 息 Think To Act 10
Practical Example
2014 息 Think To Act 11
Right P&S
2014 息 Think To Act 12
Coca-Cola Learnings
 New product pipeline
 ROI
 Project teams
 Price change
 Launch execution
2014 息 Think To Act 13
Practical Example
2014 息 Think To Act 14
Right Way
2014 息 Think To Act 15
Coca-Cola Learnings
 Consultative selling
 Training
 Customer plans
 Role plays
2014 息 Think To Act 16
Practical Example
2014 息 Think To Act 17
Right Resources
2014 息 Think To Act 18
Coca-Cola Learnings
Technology drives
customer service
 Recruit and develop the
right people
 Use of external experts
2014 息 Think To Act 19
Practical Example
2014 息 Think To Act 20
Top 3 Actions
2014 息 Think To Act 21
2014 息 Think To Act 22

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Top 5 Lessons Learnt as a Director at Coca Cola and How When Applied Can Drive Revenue in Your Business - The Entourage

Editor's Notes

  • #2: Is not enough revenue in your top 3 pain points? The top of the P&L is where all the money is made story of Don May from Dominos CCA in Australia had the ability to increase prices in Grocery and why share price went from ~$2 to ~$14 and now heading back as price deflation in 2 key markets
  • #3: Coca-Cola is one of the best run companies in the world? Do you know why? Ask them why? My view Sell it for more than they make it for Allows them to Attract the best people One industry with diversification by geography and channels
  • #4: What are your pain points in driving more revenue?
  • #5: In pairs talk about 3 Share back to the group
  • #7: How many people have a business plan? What would you rate it out of ten?
  • #9: I can create a plan with a client in 60min that answers the most important questions
  • #10: Framework for understanding customer and shopper behaviour
  • #12: How many people have an Avatar? The details behind them?
  • #13: Coca- Cola growth came from innovation from New Product Development process Eg Diet Coke, Coke Zero big end and multiple categories Sell more to the same customer base as they rarely spend all the money they have with you How many new products have you launched this year?
  • #15: One take away for you
  • #16: Who has a sales process mapped and tracked? What questions do you find most valuable?
  • #18: One take away for you
  • #19: Who works for their business rather than their business working for them? What tech can you use to improve customer service?
  • #21: One take away for you
  • #23: If you have other questions, please come to my open session as 18 years of experience + start-up Write down three things you can action from todays workshop Hand out cards