IT Traded Service, Schools Account Manager at Derbyshire County Council
Industry
Government / Military
About
An IT Service Management Professional
I have spent the last 11 years in IT Service Desk, Service Delivery and Training management roles in Local Government and Further Education organisations.
I have consistently delivered projects to schedule and have achieved growth in sales and met service support targets at a time of austerity and major change within the sector.
I have proven leadership skills and have built and developed successful permanent/temporary/virtual teams. I have a strong belief that to deliver good quality support service requires a knowledgeable, dedicated and professional team that are responsive to the demands on the service and can recognise the need to deliver con...
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