My keywords are #DesignThinking, #ServiceDesign, #Digital, #Passion, #DigitalTransformation, #UX, #CustomerExperience, #HumanCenteredDesign
Last years I've been working mostly on financial and insurance services for some of the big majors allowing me to have a deep understanding not only on what is traditionally being done but envisioning what it is about to come and disrupt the market. Managing the whole process from problem identification to final implementation we鈥檝e worked on several areas such as transactional banking design, new business models, big data, open banking or even projects that are not directly related with what a traditional bank is meant to do like Human as an API.
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