Experienced IT Professional with over 17+ years experience in the Financial Services industry.
Extensive hands on experience in IT Service Management, Service Delivery Management, IT Operations and Project / Programme Management. Have worked in complex and challenging multicultural environments with experience in managing direct and virtual teams. Adept at successful delivery of Technology Services to the internal and external business with accountability at the Senior Management level.
Certified ITIL庐 V2 Manager, ITIL庐 V3 EXPERT, ISO/IEC 20000 Practitioner, PRINCE2 Foundation, Professional Cloud Service Manager.
Areas of Expertise:
Service Management / Service Delivery Management
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