Technical communication professional with 13 years of experience in the computer software industry:
鈾� 6+ years in technical writing, instructional design, and curriculum development
鈾� 4+ years in business analysis, consulting, software documentation, and technical writing management
鈾� 2.5 years in technical training management
Strengths:
鈾� Strong customer service orientation
鈾� Solid interviewing and elicitation skills
鈾� Excellent written and oral communication skills
鈾� Sharp analytical thinking and problem-solving skills
鈾� Detail oriented and committed to a high level of accuracy
鈾� Goal driven, dedicated team player. Excited by new challenges.
Practical experience:
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