Professional Summary:
鈥� More than a decade of experience in Information Technology (IT infrastructure, Service Management and Application Management) with expertise in enterprise technologies.
鈥� 8+ years of experience in ITIL training and certifications. Accredited as a ITIL trainer.
鈥� IT Consultant with extensive subject matter expertise in IT Services Management (ITSM) and ITIL methods, processes and developing cost effective solutions to meet customer business requirements
鈥� Expertise in ITIL Process Consulting, Training, Analysis & Support
鈥� Highly proficient in Process maturity Assessment & Improvement
鈥� Consulted and trained the customers/clients for the best use of so...
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