General Manager -SOMG & NMG at Ericsson India Global Services Pvt. Ltd.
Industry
Technology / Software / Internet
About
Seasoned IT and Telecom Services professional with good people, customer and technical skills.
Having an experience of handling an independent operations having 500+ FTEs and customers from all the major industry verticals.
Good knowledge of the relevant processes & QMS used in Global Software Product Support and Telecom Managed Services Organisations
Hold PMP & ITILv3F Certifications.
Specialties: IT Service Delivery, Telecom OSS Operations as well Project, SI Project deployment, Resource Management and Customer Support.
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