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Industry
Retail
About
Operations manager with 12 years of experience in people management, back-end process management, call-center management and technical support management, training and development. Also experienced in software development using Microsoft products.
Designed and developed Excel macros to reduce headcount, time and effort
I currently work as Operations Manager at Tesco Hindustan Service Centre Pvt Ltd managing a team of 50 people. Prior to Tesco I have managed a call center team of 150 people with approximately 5 team leaders reporting to me.
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