Over 25 years as a Training professional within the Financial Services sector with both UK and International exposure.
Fellow of the Chartered Institute of Personnel & Development (CIPD), Founder member of the Customer Service Training Network and a Judge for a number of national awards:
*The National Training Awards (since 2007)
*The National Customer Service Awards (since 2009)
*Customer Service Training Awards (since 2011)
*National Sales Awards (since 2011)
Specialties: Helping organisations to value their most important asset - their people.
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