Rick focuses on top line growth through transformation in customer experience, sales and service enablement, transformational process improvement and organization development to drive results.
General Manager - "Top Line growth"鈥�: He revitalized the stalled C12 chemicals business at DuPont (growing from single digit to double digit margins), applied sales enablement to achieving 30% YOY growth for Bank of America's Business Banking Segment (which had been flat the prior 3 years), and branded "commodities"鈥� in industries from chemicals to financial services. He also sustains the gains by building high performing teams focused on leadership, teamwork, passion for customers, and high empl...
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