Managed technical support to provides support
for multivendor hardware and software components in your IT environment
through a single point of accountability and management support services
for all technical support needs. Using an integrated approach to problem
resolution, management and coordination, this solution helps free IT team
from coordinating support 1 services while helping to speed recovery from and
potentially prevent the occurrence of outages and other disruptions.
IBM offers depth of knowledge about complexities associatedwith support services
in multivendorenvironments and can apply methodical, time tested tools and processes
to help you simplify management, red...
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