EXECUTIVE SUMMARY:
Certified Six Sigma Master Black Belt, experienced professional(12 years) with a successful career spanning across Banking, Logistics Service, Airlines, Total Quality Management & Business Process Outsourcing.
Leading workflow distribution and floor management to meet and exceed customer satisfaction and service levels to drive results.
Hiring, training/developing, motivating, coaching, evaluating and retaining qualified staff.
Gather and analyse data for fact based decision making, root cause analysis and process improvement initiatives.
Certified Lead Auditor in IS0 9001: 2000 Quality Management Systems
Analytical, solution-driven Quality Project Manager with ...
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