Membro da Equipe de Governan莽a de TI, visando alinhamento com o neg贸cio e ado莽茫o das melhores pr谩ticas utilizadas pelo mercado, como: ITIL, COBIT, SOX, ISO 27000, ISO 20000. Respons谩vel pela Administra莽茫o e customiza莽茫o da aplica莽茫o OTRS-ITSM.
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