Sykes Enterprises, Incorporated
12
Followers
Personal Information
Industry
Technology / Software / Internet
Website
About
SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.
SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical support and customer service. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, SYKES provides its services through multiple communication
Contact Details
Tags
customer experience
customer service
sykes
customer journey
bpo
analytics
customer relationship management
social media
roi
customer satisfaction
social media marketing
call center
aht
technical support
metrics
insights
csat
average handle time
agent
customer support
kpis
industry
efficiency
ivr
work from home jobs
customer care
home based customer service
work at home
work from home solutions
social media customer support
social media customer care outsourcing
social media customer care
customer service management
customer care support
customer support services
customer service strategy
social media strategy
outsourcing
social care
call center management
sykes.com
social networking
smedge
revenue
digital
customer
See more
Users following Sykes Enterprises, Incorporated