Personal Information
Organization / Workplace
Scottsdale United States
Occupation
Customer & Employee Feedback Consultants
Industry
Consulting / Advisory
Website
About
Satrix Solutions is a customer success champion, helping companies derive maximum value from their most important assets – customers, employees, and reputation. Benefitting from a range of feedback programs and a consultative approach, companies that partner with us realize Net Promoter Scores® twice the B2B average and experience increased retention, referrals, and sales win rates. The objective insights and recommendations delivered empower business leaders to outperform the competition and achieve higher valuations in the public and private markets.
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customer experience
customer satisfaction
net promoter score
employee engagement
satrix solutions
nps
loyal advocates
customer centricity
calculating net promoter score
net promoter score best practices
nps survey
customer service
strengthen your service culture
voice of the customer
customer success
employee satisfaction
interdepartmental relationships
employee feedback surveys
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