Service Desk Institute
28
Followers
Personal Information
Organization / Workplace
Orpington, Kent United Kingdom
Industry
Consulting / Advisory
Website
http://servicedeskinstitute.com/
About
The Service Desk Institute (SDI) is the leading professional association for people working in the IT service and support industry. Passionate about helping service desks and service desk professionals realise their full potential, we provide you with the tools you need to help set your company's IT service up for success.
Lading the service desk industry to success, SDI sets the best practice standard for service desks and also for IT service professionals upon which the Service Desk Manager (SDM) and the Service Desk Analyst (SDA) qualifications, offered by APMG International, are based.
Contact Details
Tags
sdi
service desk
sdc
service desk institute
service desk certification
sdi webinar
certification
itsw14
webinar
it service week
sits
sits14
leadership
helpdesk metrics
vision statement
managed service provider
itsw
mission statement
northumbrian water
it servce week
metrics
service desk metrics
sdi awards
it service and support awards
itss15
tessa troubridge
5 star
service
fujitsu
nbcu
standards
service desk standard
cgi
kits
service desk training
sda
training
sdm
buit
vocalink
benchmarking
service desk manager
leicestershire county council
certified service desk
sdi accredited
service desk accreditation
jan oberg
itamorg
budget
finance
ucisa
ucisa15
newcastle
university
service desk security
helpdesk security
security
information security
avocet recruitment
recruitment
service desk analyst
avocet
insourcing
gm financial
ntt data
frontrange
borama
problem management
problem
david wright
value centre
kyffin
cherwell
service catalogue
catalog
self-service
doncaster
council service desk
council it
self service
it help desk
complaints
complaint handling
itam
See more
Users being followed by Service Desk Institute