Vijay Jassal brings with him 26 years of experience. His association with the customer service across telecom, banking & hotel industry helped him master the art of operations conceptualization, implementation and overall management. Understanding end to end delivery in service processes, automation & operations are the key strength.
Able to work on own initiative and as part of a team. Proven leadership skills involving managing, developing and motivating teams to achieve the organizational objectives.
Work in close coordination with business, customer support and customer facing users to simplify, standardize and optimize the process for speed and accuracy.
Contact Details
Tags
mystery auditsmystery shoppingretail auditsconformance auditspos auditscustomer serviceoptimizationbenchmarkingprocess improvementbusiness intelligencequality of servicecustomer satisfactioncustomer experiencebusinesscustomer relationship managementfranchisingcustauditqualifrontline traininggap identificationnon-standard service
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
