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Z¨¹rich Area, Switzerland Switzerland
Occupation
Lecturer Product-Service Systems at HSLU
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About
I have developed a unique insight into the energy sector, its markets, its equipment and the services created to maintain it since leaving Imperial College in 1994.
I was fortunate enough to start work for AEA Technology/ETSU where I learnt the importance of great project management and technology transfer.
At National Power I was fortunate enough to experience the latest gas turbine technologies and quickly realise that Open Innovation could have helped the OEMs to more quickly fix their initial technology 'problems'? . Here I learnt how to implement risk management techniques for power plants. First hand I learnt about transforming a business from being an internally focused to ext...
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industry 4.0
servitization
iot
smart services
customer value proposition
product service systems
service design thinking
industrial services
services
service design
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