Shelby is a passionate and creative senior executive with demonstrated success in:
* Developing and implementing San Diego and Tijuana community projects focused on food insecurity, health, access to services, and diverse population collaborations.
* Improving Patient and Staff experience, breaking down silos
* Using LEAN principles to gain operational efficiencies
* Training staff and physicians in high quality customer service
* Growing new business through cross-border and international projects particularly with Mexico and Cuba
* Communications, coaching, training, public speaking and meeting facilitation
* Designing and implementing new revenue streams
* Creating patient and f...
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