Overall management of the company (50+ employees, Three offices)
Manage operations through subordinate, managerial and supervisory staff
Devise Marketing Strategies and Sales Strategies, set targets. Devise plans and implement the same for successful accomplishment of targets
Successful implementation and execution of policies and procedures to ensure quality product (Immigration consultancy, cases representation) and customer service experience that deliver total customer satisfaction.
Continuously refine and improve the quality of customer interaction, satisfaction and retention by working towards improvement of the work and service standards.
Ensure achievement of profit targets, main...