I am a certified Master Black Belt with expertise in leveraging Lean Six Sigma, Service Design, RPA and Change Management for Business Transformation; I have 18 years of expertise across Health service delivery, Finance and Accounting and People Practices, spanning two reputed organizations & in Education. I lead Continuous Improvement delivery for Mercer Services across the Career, Health & Wealth verticals for Mercer & for March & McLennan Functions. In my current role, I have led a number of Outsourcing, Optimisation and Automation assessments across US, UK and ASEAN countries.
I have earlier led Finance & Accounting Operations with a ~500 member team for Manufacturing, Telecom and Med...