Have been handling Reservations, Front Office & Spa
.Meeting guests, managing inventories along with the reservations team. Developing customer relations and ensuring repeat business.
鈥nsuring there is synergy and coordination in the operations front between- Reservations/ Front desk and Housekeeping.
鈥eveloping new and more efficient processes to ensure proper customer service and data management.
鈥aintaining rapport with different OTA鈥檚, Corporate bookers & Travel Agents.
鈥nalyzing the guest satisfaction scores through online scores and ratings on social media like Trip Advisor.
-Generating business leads from various guest interactions- guests booked through various OTA's.
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
