How to performance support
This document discusses performance support and when it is relevant. Performance support aims to ensure fast learning when needed based on concrete performance problems. It is relevant when a performance problem cannot be postponed, daily scrums cannot solve it, or a customer requirement cannot be met. Performance support involves a series of small interventions targeted at solving the performance problem. It outlines the process, which includes defining the problem, aligning contributors and goals, designing and developing activities, and validating the solution. The purpose of performance support is to reduce time to solve performance challenges, ensure fast and lasting changes, and ensure activities are meaningful, problem-focused, and have the desired impact.
How to performance support
- 1. SSE/XXXXX/YYY/ZZZZ $Revision: xx.xx $ Performance Support Ensure fast learning when needed based in concrete performance problems page 1 tsd@systematic.com COMMERCIAL IN CONFIDENCE
- 2. Performance Support is relevant for you When you realise a performance problem which you cant prospone the problem cant be solved through your daily SCRUMS you are faced with a customer requirement the project team cant meet you can see something has to be done but SSE/XXXXX/YYY/ZZZZ $Revision: xx.xx $ done know what to do page 2 COMMERCIAL IN CONFIDENCE
- 3. page 3 SSE/XXXXX/YYY/ZZZZ $Revision: xx.xx $ Start here COMMERCIAL IN CONFIDENCE
- 4. What is the product? A series of small interventions targeted at solving the performance problem SSE/XXXXX/YYY/ZZZZ $Revision: xx.xx $ page 4 COMMERCIAL IN CONFIDENCE
- 5. The proces Alignment Contributors Involved Goals Roles & responsibilities Design activities validate development Define: Lead Involved realism Hours to invest? Are we ready? SSE/XXXXX/YYY/ZZZZ $Revision: xx.xx $ Why? Impact? page 5 COMMERCIAL IN CONFIDENCE
- 6. page 6 SSE/XXXXX/YYY/ZZZZ $Revision: xx.xx $ Guiding models COMMERCIAL IN CONFIDENCE
- 7. Why performance support? Reduce time from realized performance challenges to the problem is solved Ensure fast and lasting changes Linking the performance challenge, the activities to solve the challenge and the customers impact Ensure match between effort and impact SSE/XXXXX/YYY/ZZZZ $Revision: xx.xx $ Ensure meaning full and problem focused activities page 7 COMMERCIAL IN CONFIDENCE