Tonya Romine has over 20 years of experience in administrative and technical roles. She has various IT certifications including CompTIA A+ and Security+. Currently she is a Senior Administrative Assistant/Coordinator at Baylor College of Medicine where she provides technical support and administrative assistance. Previously she held administrative and manager roles at San Jacinto College and Wal-Mart. She has a Bachelor's degree in Information Technology from Western Governors University and an Associate's degree in Business Administration from San Jacinto College.
This document is a resume for Lisa Freer. It summarizes her administrative and customer service experience over the past 30 years, including roles in project management assistance, training floor supervision, student administration, and personal assistant work. Her skills include proficiency in Microsoft Office, database management, record keeping, and customer service.
The document provides a summary of Teresa Gwathmey-Gobèr's professional experience and qualifications. She has over 35 years of experience administering federal, state, and accreditation policies regarding education and funding. Currently she works as the Director of Finance at ITT Technical Institute, where her responsibilities include managing accounts receivables, financial aid administration, and assisting with forecasts and budgets. Previously she held the role of Director of Compliance and Administration at Aviation Institute of Maintenance.
Michelle Lynn Roberts has over 25 years of experience as an executive assistant and administrative professional. She currently works as the Department Coordinator for Laboratory Animal Resources at Princeton University, where her responsibilities include providing administrative support, managing budgets and financial reports, coordinating meetings and trainings, and serving as a liaison between departments. Prior to her current role, she held executive assistant and project coordinator roles in the pharmaceutical and academic industries, demonstrating strong organizational, communication, and problem-solving skills.
Nancy Ann Gabriel has over 15 years of experience managing offices and providing administrative support. She has a proven track record of overseeing budgets, databases, and workflow. She is seeking a management role or high-level administrative position where she can utilize her strong skills in Microsoft Office, accounting software, and organization.
This professional profile summarizes an individual with extensive experience in supply and logistics for over 16 years in the U.S. Army Special Operations. The individual has expert knowledge and skills in areas such as contracting, supply planning, inventory management, hazardous materials handling, and acquisition functions. They also have strong leadership, communication, and problem-solving abilities and experience providing training. Currently, they volunteer coaching track and field and are pursuing a Bachelor's degree in Sports Medicine.
Geraldine Lacruz is seeking an assistant manager, office manager, or supervisor position. She has over 10 years of management experience and is highly organized. She has experience in administrative tasks, communication, planning, prioritizing, and taking responsibility. Her resume lists her education and qualifications, including a master's degree in project management and certificates in early childhood education. Her work experience includes positions as a medical billing manager, preschool general manager, office manager, and consultant/advisor providing estimating, mold estimates, and advising on construction matters.
Marcus Baker is seeking a position where he can utilize his skills and experience. He has over 10 years of experience in office administration, customer service, records management and tutoring/mentoring students. His most recent role was as a Guidance Clerk at Cradock Middle School where he assisted students, parents and staff.
Bryan Dawson is a Desktop Support Analyst and Technician with over 10 years of experience in IT support, customer service, and technical troubleshooting. He has an A+ Computer Repair Certification and experience in various roles at Daly Computers, Baltimore County Public Schools, The Home Depot, and other organizations. Dawson is proficient in software applications, hardware maintenance, and providing feasible resolutions to technical problems in a professional manner. He aims to contribute to organizational success through exemplary work performance and customer service.
This document contains a resume for Geno Simpson. It summarizes his experience as a Learning and Development Consultant at Xerox HR Solutions since 2007, where he has managed teams of 5-135 employees and led training programs. Previously, he worked as a Training Supervisor at GC Services from 2003-2007, where he implemented training courses for new recruits and developed training materials. Geno Simpson has over 20 years of experience in call center operations, outsourcing, quality management, training, and people management.
The document provides a summary of Cathryn 'Katie' Quan's skills and experience in administrative roles over 25 years. It details her experience in executive assistant roles, providing secretariat and committee support, project management, financial management, and training and course coordination. She has strong skills in organization, communication, administration, information technology, and team management. Her current role involves coordinating training courses and providing secretariat support to three committees at The Australian and New Zealand College of Anaesthetists in Queensland.
This document is a resume for Peter J. Sanchez. It outlines his objective of seeking a demanding and fast-paced role that leverages his skills and abilities. His key skills include strong written and verbal communication in English and Spanish, managing stress effectively, using business software, and having excellent attention to detail. His professional experience includes working as a BASCC Supervisor at Country Isles Elementary from 2004 to present, where his responsibilities included registering payments, balancing cash books, verifying employee hours, and more. He also worked as a Supervisor at Camp Chameleon from 2008 to present, where his duties included communicating with customers, selecting staff, directing schedules, and maintaining procedures. He received a Bachelor's degree in Health Services Administration
Stephanie Martinez is seeking a position that allows her to utilize her skills and experience in customer service, management, training, and marketing. She has over 10 years of experience with Navy Federal Credit Union in various roles, including Assistant Manager, Supervisor, and Training Instructor. She holds an Associate's degree in Arts and a Bachelor's degree in Business with a focus in Marketing.
This curriculum vitae outlines Abigail Lopez's professional experience and qualifications. She has over 7 years of experience providing administrative support to professionals in both the Philippines and United Arab Emirates. Her most recent role since 2014 has been as a Secretary/Production Manager for a media production company in Dubai, where her responsibilities include client relations, scheduling, budgeting, and overseeing production processes. She holds a Bachelor's degree in Office Administration from the Polytechnic University of the Philippines and is fluent in English and Tagalog.
Patricia White has over 10 years of experience in administrative support roles. She has strong skills in areas such as scheduling, filing, data entry, bookkeeping, communication, and training. Her experience includes roles as an Administrative Assistant at UC Davis Health System and Campus, where she handled tasks like answering phones, preparing class materials, processing reimbursements, and web postings. She previously served as Secretary at Mineral County High School, entering and updating student information and completing audit reports.
The document is a resume for Marcus Walker Valcourt seeking an administrative or customer service position. It summarizes his education and over 5 years of experience in secretarial, office management, administrative assistance, and customer service roles for various organizations including the US Army, Department of Veterans Affairs, and private companies. His skills include office procedures, scheduling, record keeping, customer service, and technical proficiency in Microsoft Office.
Steven D. Pilato has over 15 years of experience in corporate training, instructional design, and call center management. He is a certified technical trainer with experience developing training programs and materials. Pilato has worked in various industries including banking, healthcare, and security. His most recent role was as a Service to Solutions Professional at Fifth Third Bank, where he provided customer service and sold additional bank products.
William Newell has over 15 years of experience in management, operations, and administrative roles. He has a Bachelor's degree in Political Science from UNC-Chapel Hill. His experience includes roles managing health and safety services at the American Red Cross, serving as practice manager for a pediatric clinic, and holding administrative positions at Virginia Commonwealth University, Maymont Foundation, and Philip Morris USA. He has strong skills in project management, policy development, customer service, budgeting, and communication.
Heather Eskew has over 15 years of experience in administrative roles, including experience coordinating peer reviews, managing customer service, billing and records, and supervising staff. She has a track record of effectively using software like Microsoft Office, databases, and communication skills to coordinate meetings and training, handle customer inquiries, and perform general office duties. Currently she works as a Peer Review Support Specialist helping to coordinate support services and prepare documentation.
Edgar Villasenor is seeking a challenging management position where he can utilize his resourceful experience and academic skills. He has over 5 years of experience in customer service, accounting, and project management roles. His experience includes supervising customer service teams, conducting audits, managing projects and budgets, and training employees. He has a bachelor's degree in business management from UTSA and various coaching, OSHA, and food safety certifications.
Doreen Lowery's resume summarizes her 30+ year career in office management and administrative support roles at Los Alamos National Laboratory and other organizations. She has extensive experience in areas such as human resources, procurement, customer relations, and team leadership. Her most recent roles at LANL include providing administrative support to the National Security Education Center and the Strategic Improvement Office.
#UNTAdv14 SCORE Making the Most of Departmental AdvisingUCAN at UNT
Ìý
SCORE Making the Most of Departmental Advising by Sara A. Stivison
2014UNT Advising Conference #UNTAdv14
May 22, 2014
Collin College - Preston Ridge Campus
Sandra Huntley has over 30 years of experience in administrative support, customer service, entrepreneurship, and healthcare. She has worked in corporate settings, schools, and as a small business owner. Her skills include communication, organization, Microsoft Office, and working with diverse groups. Her most recent roles include being a flight attendant trainer, clinic assistant at a middle school, and proprietor of her own painting and design business.
Lito H Savvas has over 15 years of experience in customer service, operations management, and administrative roles. He currently works as an Order Management Coordinator at Straumann, where he processes orders, communicates with customers, and creates reports. Previously, he was a Call Center Supervisor at AAA Southern New England, where he supervised staff, handled member issues, and ensured roadside assistance calls were completed on time. He also has experience as an Administrative Assistant and in food service roles. Savvas holds a Film Scoring degree from Berklee College of Music and took psychology and sociology courses at Northern Essex Community College.
This document is a resume for Deborah Valcin summarizing her professional experience and education. It lists her contact information and highlights her ability to recognize and solve problems, handle multiple tasks, communicate effectively, and resolve escalated customer service issues. Her work experience includes positions in mailroom clerk, therapeutic residential specialist, assistant manager at Footlocker and McDonald's. She is currently studying at Community College of Philadelphia with an expected graduation date of June 2015.
Rachel B. Brown is seeking a challenging career opportunity where she can utilize her education and 10+ years of experience in document control and administration. She has held roles such as Store Manager, Sales Associate, Documentation Coordinator, Document Specialist, and Document Control Assistant. Brown has a BBA in Business Administration and an AS in Computer Science. She is proficient in various software programs and volunteer activities related to the Houston Livestock Show and Rodeo.
This document provides a summary of Patricia A. Taylor's experience and qualifications. She has over 15 years of experience in human resources, benefits administration, and information technology. Her experience includes project management, benefits administration, HR compliance, and implementation of HR and benefits software.
The document provides a summary of qualifications for Susan Schirmer including over 13 years of experience in training and developing training materials. She has held roles as a Trainer Coordinator, Supervisor of Provider Data Management, and Senior Service Center Trainer. Her experience includes writing training documentation, presenting classroom and online training, testing systems, and analyzing business needs to develop effective training programs.
Sonya Barge has over 20 years of experience in childcare center management, project management, and customer support. She created a successful childcare center growing it to over $750,000 in annual sales. As Director, she coordinated educational programs for over 1,000 children. She also has 4 years experience managing hardware and software implementation projects, delivering them on time and on budget. She is proficient in Microsoft Office applications and provides excellent customer service.
Seeking career opportunities that offers stellar interactive, creative and administrative customer support direct audience communication and advance technology to propel forward into company's future building and development.
Paul Zhukotansky has over 10 years of progressive administrative experience. He currently serves as the Vendor Table Administrator at the University of California, Davis, where he is responsible for general administrative support and maintenance of the vendor table. Prior to this role, he worked in customer service and front desk roles at a community health clinic. He has strong skills in Microsoft Office, communication, problem solving, and maintaining vendor records in a university financial system.
This document contains a resume for Geno Simpson. It summarizes his experience as a Learning and Development Consultant at Xerox HR Solutions since 2007, where he has managed teams of 5-135 employees and led training programs. Previously, he worked as a Training Supervisor at GC Services from 2003-2007, where he implemented training courses for new recruits and developed training materials. Geno Simpson has over 20 years of experience in call center operations, outsourcing, quality management, training, and people management.
The document provides a summary of Cathryn 'Katie' Quan's skills and experience in administrative roles over 25 years. It details her experience in executive assistant roles, providing secretariat and committee support, project management, financial management, and training and course coordination. She has strong skills in organization, communication, administration, information technology, and team management. Her current role involves coordinating training courses and providing secretariat support to three committees at The Australian and New Zealand College of Anaesthetists in Queensland.
This document is a resume for Peter J. Sanchez. It outlines his objective of seeking a demanding and fast-paced role that leverages his skills and abilities. His key skills include strong written and verbal communication in English and Spanish, managing stress effectively, using business software, and having excellent attention to detail. His professional experience includes working as a BASCC Supervisor at Country Isles Elementary from 2004 to present, where his responsibilities included registering payments, balancing cash books, verifying employee hours, and more. He also worked as a Supervisor at Camp Chameleon from 2008 to present, where his duties included communicating with customers, selecting staff, directing schedules, and maintaining procedures. He received a Bachelor's degree in Health Services Administration
Stephanie Martinez is seeking a position that allows her to utilize her skills and experience in customer service, management, training, and marketing. She has over 10 years of experience with Navy Federal Credit Union in various roles, including Assistant Manager, Supervisor, and Training Instructor. She holds an Associate's degree in Arts and a Bachelor's degree in Business with a focus in Marketing.
This curriculum vitae outlines Abigail Lopez's professional experience and qualifications. She has over 7 years of experience providing administrative support to professionals in both the Philippines and United Arab Emirates. Her most recent role since 2014 has been as a Secretary/Production Manager for a media production company in Dubai, where her responsibilities include client relations, scheduling, budgeting, and overseeing production processes. She holds a Bachelor's degree in Office Administration from the Polytechnic University of the Philippines and is fluent in English and Tagalog.
Patricia White has over 10 years of experience in administrative support roles. She has strong skills in areas such as scheduling, filing, data entry, bookkeeping, communication, and training. Her experience includes roles as an Administrative Assistant at UC Davis Health System and Campus, where she handled tasks like answering phones, preparing class materials, processing reimbursements, and web postings. She previously served as Secretary at Mineral County High School, entering and updating student information and completing audit reports.
The document is a resume for Marcus Walker Valcourt seeking an administrative or customer service position. It summarizes his education and over 5 years of experience in secretarial, office management, administrative assistance, and customer service roles for various organizations including the US Army, Department of Veterans Affairs, and private companies. His skills include office procedures, scheduling, record keeping, customer service, and technical proficiency in Microsoft Office.
Steven D. Pilato has over 15 years of experience in corporate training, instructional design, and call center management. He is a certified technical trainer with experience developing training programs and materials. Pilato has worked in various industries including banking, healthcare, and security. His most recent role was as a Service to Solutions Professional at Fifth Third Bank, where he provided customer service and sold additional bank products.
William Newell has over 15 years of experience in management, operations, and administrative roles. He has a Bachelor's degree in Political Science from UNC-Chapel Hill. His experience includes roles managing health and safety services at the American Red Cross, serving as practice manager for a pediatric clinic, and holding administrative positions at Virginia Commonwealth University, Maymont Foundation, and Philip Morris USA. He has strong skills in project management, policy development, customer service, budgeting, and communication.
Heather Eskew has over 15 years of experience in administrative roles, including experience coordinating peer reviews, managing customer service, billing and records, and supervising staff. She has a track record of effectively using software like Microsoft Office, databases, and communication skills to coordinate meetings and training, handle customer inquiries, and perform general office duties. Currently she works as a Peer Review Support Specialist helping to coordinate support services and prepare documentation.
Edgar Villasenor is seeking a challenging management position where he can utilize his resourceful experience and academic skills. He has over 5 years of experience in customer service, accounting, and project management roles. His experience includes supervising customer service teams, conducting audits, managing projects and budgets, and training employees. He has a bachelor's degree in business management from UTSA and various coaching, OSHA, and food safety certifications.
Doreen Lowery's resume summarizes her 30+ year career in office management and administrative support roles at Los Alamos National Laboratory and other organizations. She has extensive experience in areas such as human resources, procurement, customer relations, and team leadership. Her most recent roles at LANL include providing administrative support to the National Security Education Center and the Strategic Improvement Office.
#UNTAdv14 SCORE Making the Most of Departmental AdvisingUCAN at UNT
Ìý
SCORE Making the Most of Departmental Advising by Sara A. Stivison
2014UNT Advising Conference #UNTAdv14
May 22, 2014
Collin College - Preston Ridge Campus
Sandra Huntley has over 30 years of experience in administrative support, customer service, entrepreneurship, and healthcare. She has worked in corporate settings, schools, and as a small business owner. Her skills include communication, organization, Microsoft Office, and working with diverse groups. Her most recent roles include being a flight attendant trainer, clinic assistant at a middle school, and proprietor of her own painting and design business.
Lito H Savvas has over 15 years of experience in customer service, operations management, and administrative roles. He currently works as an Order Management Coordinator at Straumann, where he processes orders, communicates with customers, and creates reports. Previously, he was a Call Center Supervisor at AAA Southern New England, where he supervised staff, handled member issues, and ensured roadside assistance calls were completed on time. He also has experience as an Administrative Assistant and in food service roles. Savvas holds a Film Scoring degree from Berklee College of Music and took psychology and sociology courses at Northern Essex Community College.
This document is a resume for Deborah Valcin summarizing her professional experience and education. It lists her contact information and highlights her ability to recognize and solve problems, handle multiple tasks, communicate effectively, and resolve escalated customer service issues. Her work experience includes positions in mailroom clerk, therapeutic residential specialist, assistant manager at Footlocker and McDonald's. She is currently studying at Community College of Philadelphia with an expected graduation date of June 2015.
Rachel B. Brown is seeking a challenging career opportunity where she can utilize her education and 10+ years of experience in document control and administration. She has held roles such as Store Manager, Sales Associate, Documentation Coordinator, Document Specialist, and Document Control Assistant. Brown has a BBA in Business Administration and an AS in Computer Science. She is proficient in various software programs and volunteer activities related to the Houston Livestock Show and Rodeo.
This document provides a summary of Patricia A. Taylor's experience and qualifications. She has over 15 years of experience in human resources, benefits administration, and information technology. Her experience includes project management, benefits administration, HR compliance, and implementation of HR and benefits software.
The document provides a summary of qualifications for Susan Schirmer including over 13 years of experience in training and developing training materials. She has held roles as a Trainer Coordinator, Supervisor of Provider Data Management, and Senior Service Center Trainer. Her experience includes writing training documentation, presenting classroom and online training, testing systems, and analyzing business needs to develop effective training programs.
Sonya Barge has over 20 years of experience in childcare center management, project management, and customer support. She created a successful childcare center growing it to over $750,000 in annual sales. As Director, she coordinated educational programs for over 1,000 children. She also has 4 years experience managing hardware and software implementation projects, delivering them on time and on budget. She is proficient in Microsoft Office applications and provides excellent customer service.
Seeking career opportunities that offers stellar interactive, creative and administrative customer support direct audience communication and advance technology to propel forward into company's future building and development.
Paul Zhukotansky has over 10 years of progressive administrative experience. He currently serves as the Vendor Table Administrator at the University of California, Davis, where he is responsible for general administrative support and maintenance of the vendor table. Prior to this role, he worked in customer service and front desk roles at a community health clinic. He has strong skills in Microsoft Office, communication, problem solving, and maintaining vendor records in a university financial system.
Richard Serrano has over 20 years of experience in business administration, operations management, budgeting, and customer service. He holds a Bachelor's degree in Business Administration and an Associate's degree. Serrano has managed budgets up to $300,000 as the Business Administrator at La Jolet Salon for over 15 years. He implemented various systems to increase efficiency and sales. Serrano also has experience providing customer service and administrative assistance at various organizations including veterans hospitals and colleges.
This document is a resume for Tami K. Manning that summarizes her career experience and qualifications. She has over 15 years of experience in office administration, customer service, and administrative support roles for companies in various industries. Her resume highlights her areas of expertise including organization, communication, Microsoft Office skills, and attention to detail. It also provides a chronological list of her professional experience in roles such as Office Administrative Assistant, Special Projects Administrative Assistant, and Accounts Receivable Coordinator.
Vinayak Ganiger is seeking a position that allows him to explore and excel professionally. He has over 5 years of experience in training and development, HR operations, and relationship management. His experience includes roles at Honeywell, Oracle, and IBM, where he specialized in areas like learning management, customer relationship management, and HR applications support.
Laura Mease is an experienced Administrative Assistant with over 25 years of experience across various industries including engineering, education, finance, and operations. She currently works as a Secretary for the West Windsor-Plainsboro Regional School District, providing administrative support to the Comptroller's Office and Assistant Superintendent of Curriculum and Instruction. Prior to this, she held administrative roles at Quantum Management Group, URS Corporation, and Princeton University.
The document contains Pallavi Konujula's curriculum vitae, which outlines her career objective of seeking a challenging position to apply her skills and gain new experience and knowledge. It details her educational qualifications including a Bachelor of Commerce degree and provides an employment history highlighting roles in customer service, administrative support, and office coordination. Key competencies including strong communication skills, proficiency with Microsoft Office, and experience developing training content and standard operating procedures are also highlighted.
Eldrina Bonner has over 15 years of experience in administrative and customer service roles. She has worked as an administrative assistant, student services administrator, workforce services representative, claims analyst, and benefits administrator. Her skills include customer service, administration, time management, case management, benefits, unemployment claims, data research, and workshop facilitation. She is proficient in Microsoft Office and has a typing speed of 80 words per minute.
Teika Lyons is seeking a customer service role where she can utilize her 15 years of experience in various call center roles including customer service representative, supervisor, trainer, and QA analyst. She has a strong background handling customer issues, training other representatives, and leading teams at companies such as Ryder, Greensky Credit, Great Call, and Sprint. The document outlines her skills, qualifications, work history demonstrating progressive experience in customer service, and education pursuing a BA in Advertising.
This document contains a competency statement and resume for Ogechi Amarawuba Carl-Onyeukwu, an experienced HR professional with over 12 years of experience in oil and gas, telecommunications, and banking. They are seeking a challenging role that allows career growth while adding value to an organization. Their resume details their educational background and extensive professional experience in various HR roles.
Tina Sturdivant has over 16 years of experience as a payroll administrator and specialist. She is proficient in payroll software like ADP, Oracle, and PeopleSoft. She has worked for companies like Coca-Cola Bottling and EnPro Industries, where she maintained employee payroll records and ensured accurate processing of pay. Her skills include payroll calculations, auditing processes for improvements, and resolving payroll issues for employees.
This document provides a summary of Karen Leslie Szramiak's qualifications, proficiencies, professional experience, and education. It details her experience as an Office Manager at Willow Canyon High School since 2006, where her responsibilities include supervising staff, managing budgets, coordinating travel, and maintaining the school website. Prior to this, she worked as Principal's Assistant and Financial Specialist at Glasgow High School from 2005-2006 and as an Administrative Specialist at the Delaware Department of Transportation from 1996-2005. She has an Associate's degree in Office Administration from Goldey Beacom College.
Taija Aguirre has over 20 years of experience in executive administrative roles. She has strong skills in Microsoft Office, SAP, Oracle, and various other software. Her experience includes roles at Johnson & Johnson, Stanford University, Intel Corporation, and other companies where she scheduled meetings, managed budgets, processed purchase orders, organized events, and provided executive support. She has a BA in Business Administration and certificates in Human Resources Management and Computer Science.
Cecily Smith is an experienced project manager with over 10 years of experience in healthcare IT projects. She has a proven track record of successfully delivering projects using both waterfall and agile methodologies. She is proficient in project management tools like MS Project, JIRA, and CA Clarity. Her background includes roles with increasing responsibility at Hospital Corporation of America, Informatics Corporation of America, and KePRO. She holds an MBA with a concentration in healthcare management.
Kedra Upshaw has over 10 years of experience in HR, recruiting, and operational program support. She has a background in federal contracting and experience staffing positions in areas such as IT, management, and engineering. Currently she is a Senior Corporate Recruiter and HR Analyst at The MIL Corporation where she develops HR programs, facilitates new hire orientations, and performs corporate recruiting.
The document provides a summary of qualifications and experience for Tracy LaChance, including over 15 years of project management experience and 23 years of coaching and learning expertise. It details her experience managing projects and training programs at various financial institutions. The document demonstrates her strong skills in areas such as organization, communication, budgeting, and developing training programs.
1. TONYA ROMINE
604 Lowe St., Dayton, TX 77535 ∙ tonya.romine27@gmail.com ∙ (281) 744-9338
LICENSES AND CERTIFICATIONS
 CIW Database Design Specialist
 CIW JavaScript Specialist
 CIW Web Foundations Associate
 CIW v5 Associate
 CompTIA A+
 CompTIA A+ ce
 CompTIA Security+ ce
 CompTIA Project+
 MOS Word
 Notary Public, Texas
SKILLS
SCT Banner, SAP, Microsoft Office (Access, Excel, Outlook, PowerPoint, Project, Publisher, Visio and Word); 10-
key touch, Adobe Professional, Browsers (Google Chrome, Internet Explorer and Mozilla Firefox), Blackboard, Type
60 wpm
PROFESSIONAL EXPERIENCE
Baylor College of Medicine, Houston, TX 2012 - Current
Sr. Administrative Assistant/Administrative Coordinator
Provide technical support to staff members. Maintain inventory of computer hardware. Install new computer
equipment. Provide technical support for faculty, staff and student users, including installing, updating and
troubleshooting software and hardware. Develop, build and maintain web pages for all programs. When necessary,
act as liaison between user and Information Technology Department. Manage user accounts. Assist and educate users
on how to use network software. Maintain databases including data gathering, data entry and compiling queries.
Research and recommend computer upgrades.
Provide administrative support to the Dean, Assistant Dean and Program Directors of the School of Allied Health
Services. Prepare accurate correspondence utilizing proofreading, grammar and spelling skills. Create spreadsheets
with formulas for budget documents, scheduling etc. Work with a diverse group of people. Event planning to include:
room reservation, temperature control, catering, decorations, etc. Arrange meetings using Microsoft Outlook and
Google Calendars. Arrange faculty travel and process travel expense reimbursements. Maintain files in a centralized
location so that faculty members can easily access pertinent information. Answer multi-line phones for the School of
Allied Health Sciences and the three programs within the school. Provide high levels of confidentiality with
documents such as payroll, student dismissals and employee relations. Participate in continuous and periodic self-
study activities to maintain program accreditation.
Coordinate admissions activities to include: compiling and tracking applications; contact and schedule admissions
interviewers; compile materials to be sent to applicants, contact and schedule students and faculty to participate in the
welcome reception; arrange site, refreshments and materials for the welcome reception; coordinate administrative
activities of the admissions days; generate thank you letters for interviewers; compile orientation materials. Produce
PDF’s, adding JavaScript to have the PDF expire after a specified length of time so interviewers cannot continue to
view or print the documents.
Assist with clinical administrative functions. Generate and track the required paperwork involved in confirmation of a
high volume of rotation sites to include: create, obtain approval from legal and distribute letters of agreement, create
standardized patient contracts, standardized patient payments, preceptor information sheets; site information sheets,
student assignment database, provide preceptors and other instructional providers with recognition certificates and
letters verifying their CME credit, prepare and distribute grade sheets to rotation coordinators; maintain a clinical year
grade book for faculty reference; track student absences from clinical sites and maintain supporting documentation;
prepare folders and compile completed materials for student evaluation of the clinical year rotation compile and
distribute results.
2. Assist with didactic administrative functions to include: prepare copies of exams; generate confirmation and thank you
letters to lecturers; prepare course objectives from material generated by faculty; type handouts and other lecture
materials; prepare preceptor manuals, student manuals and other handouts for program courses; coordinate the
scheduling of all course lectures, laboratory exercises, critical thinking sessions and skills testing sessions.
Generate purchase orders for purchases, check request and process cash reimbursements in the SAP system. Print,
distribute, enter and track faculty and staff time. Maintain proper accounting records for all charges on procurement
card. Participate in grant proposals, monitoring and reports. Gather, produce and distribute monthly newsletter for
the School of Allied Health Sciences. Assist Graduate Program in Nurse Anesthesia, Physician Assistant and
Orthotics and Prosthetics program staff and students when possible with questions or other items they may need
assistance with. Volunteer for the YOU First Champions program.
San Jacinto College, Pasadena, TX 2000 - 2012
Executive Administrative Assistant/Interim Coordinator/Office Manager/Adjunct Instructor
Provide technical support to staff members. Assist with computer, monitor, printer, fax and copier issues. When
equipment is not functioning properly, I try to restore it if possible. If it requires administrator passwords or a higher
level of expertise, I submit technical support tickets to our Tech Support office.
Provide high level administrative support to Executive Vice President, Directors, Program Managers and Program
Coordinators. Answer questions and help solve issues regarding 17+ budgets, instructor payroll and policies and
procedures. Enter budgets into the finance system. Create and process Personnel Action Request forms when hiring,
terminating or changing status of employees. Generate requisitions for purchases and reimbursement. Create and
maintain procedural and training manuals. Make travel arrangements for administrators. Maintain up to date
calendars. Organize events (catering, room scheduling, giveaways, etc.). Prepare correspondence.
Create course schedules. Assign course instructors. Review, edit and approve printed schedules. Create contracts for
clients. Process request for proposals, request for training.
Receive adjunct instructor and staff payroll documents. Verify correct hours and dates are being reported. Enter
payroll information for adjuncts into the payroll system. Submit staff payroll to our district office for processing after
all time has been documented.
Hire, schedule, train and manage federal work study students.
Wal-Mart, Crosby, TX 1994 – 2000
Department Manager/Customer Service Manager/Support Manager
Continuously increase departmental sales. Order supplies and maintain inventory. Set up modular units, check shelf
labels and shelf caps to ensure they are correct. Stock merchandise. Process price changes. Maintain a clean and
orderly department, make on hand changes as needed, and create features (displays of sale items).
Hire, train and supervise employees. Ensure policies and procedures are followed. Address customer concerns with
returns. Approve/disapprove return transactions. Provide exceptional customer service. Perform register audits.
Provide change and supplies to cashiers. Approve checks or bank cards when needed.
EDUCATION
Western Governors University, Salt Lake City, UT
Bachelor of Science: Information Technology – Database Emphasis, June 2013
San Jacinto College, Pasadena, TX
Associate of Arts: Business Administration, December 2009